Customer Experience (CX) Intern
CX Touchpoints Group
At a glance
Customer Experience (CX) Intern is a on-site other opening at CX Touchpoints Group. The posting places it in Kigali, Kigali City, Rwanda. The original post date was not included. No deadline is filled in on the listing. The notes below are written by Akazi. The advertisement under them is the employer's own text.
- Company
- CX Touchpoints Group
- Job type
- Other · On-site
- Location
- Kigali, Kigali City, Rwanda
- Deadline
- Deadline not listed
How to apply
- Customer Experience (CX) Intern is listed here so you can find it. CX Touchpoints Group takes the application. Akazi does not.
- Use Apply. It opens the employer's own site. Finish every step there, including an account if they ask for one.
- No deadline is stored in the listing fields. Read the advert in case the date is only written in the text, and apply while it is still open.
- This is on-site work in Kigali, Kigali City, Rwanda. Be clear that you can be there on the days they expect.
- Shape your CV around this other role and put the experience they ask for near the top. Name Kinyarwanda, English, or French only at the level you can actually work in.
- Do not pay a fee, buy a starter kit, or share a mobile-money PIN. A real application to CX Touchpoints Group will not ask you to pay in order to be hired.
Writing a CV for Rwanda · Preparing for interviews
Apply(opens in a new tab)Employer advertisement
The text below is the public posting from CX Touchpoints Group. Akazi did not write it.
We are looking for a highly motivated Customer Experience Intern to join our team in Kigali, Rwanda. This internship offers hands-on experience in CX research, strategy, and execution. The selected candidate will play an active role in our ongoing CX projects and contribute to research initiatives that drive innovation in customer experience.
Key Responsibilities
Conduct Customer Experience (CX) Research to identify trends, pain points, and opportunities for improvement. Participate in ongoing CX projects, including CX events and other ongoing projects. Assist in gathering, analyzing, and interpreting customer feedback and data. Collaborate with cross-functional teams to support the development of customer-centric solutions. Prepare reports and presentations on CX insights and recommendations for internal stakeholders.
Requirements
Minimum of a Bachelor's degree (BSc) in Business, Marketing, Communications, or a related field. Strong interest in customer experience, research, and customer satisfaction strategies. Excellent communication, analytical, and organizational skills. Ability to work independently and as part of a team. Detail-oriented with a problem-solving mindset.
Benefits
Mentorship from industry experts in customer experience. Free access to the Certified Customer Service Officer Training & Certification Program. Transport allowance provided during the internship. Opportunity to gain practical experience and build a career in the growing field of customer experience.
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Similar openings
Other live roles at CX Touchpoints Group, or in the same kind of work, if Akazi has them.
