Network Specialist

Job Purpose

To design, implement, administer, secure, monitor, and maintain the Hospital's computer network infrastructure to ensure reliable, secure, and uninterrupted connectivity and communication systems that support clinical services, administrative operations, digital health systems, teaching, and research activities.

Key Duties and Responsibilities

1. Design, configure, implement, and maintain the Hospital's local area networks (LAN), wide area networks (WAN), wireless networks (WLAN), and other network infrastructure. 2. Install, configure, administer, and maintain network devices, including routers, switches, firewalls, wireless access points, controllers, and related equipment. 3. Monitor network performance, availability, and traffic to ensure optimal connectivity and system reliability. 4. Diagnose and resolve network connectivity issues, hardware failures, configuration problems, and network performance bottlenecks. 5. Implement and maintain network security measures, including firewalls, access controls, network segmentation, encryption, and intrusion prevention mechanisms. 6. Manage network addressing, routing, switching, DNS, DHCP, VPN, VLAN, and other network services. 7. Ensure secure and reliable connectivity between Hospital departments, branches, external institutions, and relevant service providers. 8. Support the integration and connectivity of hospital information systems, electronic medical records, laboratory systems, pharmacy systems, and other digital platforms. 9. Monitor network capacity and recommend infrastructure upgrades in response to increasing institutional demands. 10. Develop and maintain network architecture diagrams, configuration records, technical documentation, and network asset inventories. 11. Implement network backup, recovery, redundancy, and business continuity arrangements to minimize service interruptions. 12. Conduct routine network vulnerability assessments and recommend measures to address identified security weaknesses. 13. Investigate network security incidents, document findings, and implement appropriate corrective measures in collaboration with the ICT team. 14. Manage network user access and permissions in accordance with approved institutional information security policies. 15. Coordinate with internet service providers, telecommunications operators, and other technology vendors to resolve connectivity issues and maintain service agreements. 16. Participate in the procurement, evaluation, installation, and commissioning of network infrastructure and related ICT equipment. 17. Prepare technical specifications and cost estimates for network infrastructure development and upgrading. 18. Implement and maintain network monitoring tools to identify faults, unauthorized access, and performance issues. 19. Provide technical support and guidance to ICT personnel and end users on network-related issues. 20. Maintain network security, confidentiality, integrity, and availability of institutional information systems. 21. Participate in ICT projects, including network expansion, digital transformation, system integration, and infrastructure modernization. 22. Develop and maintain network maintenance schedules and technical service reports. 23. Conduct regular reviews of network performance and recommend improvements in efficiency, security, and resource utilization. 24. Support the implementation of disaster recovery and business continuity plans relating to network infrastructure. 25. Perform any other related duties assigned by the immediate supervisor.

Expected Outputs / Deliverables

- Reliable and functional hospital network infrastructure. - Updated network architecture and configuration documentation. - Network maintenance and performance monitoring reports. - Improved network security and reduced connectivity interruptions. - Updated network asset and access management records. - Network security incident reports and corrective action plans. - Technical specifications for network development and upgrading.