Passenger Experience Professional Internship

Department : Airports Operations Department

Location : Kicukiro, Rwanda

Job Description

The Passenger Experience Intern supports the delivery of a seamless and positive experience for passengers throughout their journey at the airport.

The Intern assist passengers, monitor service quality, resolve customer issues, and work closely with airlines, security, and ground handling teams to ensure high standards of passenger service, comfort, and accessibility.

Requirements

Diploma or Bachelor’s degree in Hospitality, Tourism or Aviation Management with Second Upper Division

Interested Rwandan candidates.

Academic Requirements

Field of Study: Diploma or Bachelor’s degree in Hospitality, Tourism or Aviation Management

Required Documents

Please prepare the following documents before applying:

Curriculum Vitae (CV) Required: A comprehensive document outlining your academic and professional history.

Application Letter Required: A formal letter expressing your interest in the position.

Degree Required: Official Degree